Privacy policy
Website information updated 30 October 2026.
Who to contact
This website is operated for Essex Home Electricians, part of Essex Home Contracts Ltd. For questions about your information, email essexhomeelectricians@gmail.com or call 07496 559464.
Information supplied with an enquiry
Our Wix enquiry form collects your name, contact details, postcode, requested service and job description. We use these details to respond, discuss a quotation and arrange work where agreed. Please do not include payment information or unnecessary sensitive personal details. Photographs can be sent separately through WhatsApp.
Why we use this information
We use enquiry details to take steps you request before entering a contract and, where applicable, to provide agreed services. We also have a legitimate interest in managing business enquiries, keeping appropriate records and maintaining the security of this website. Optional website analytics are based on your consent. You can withdraw that analytics consent using Cookie choices in the footer.
Wix, notifications and external services
Wix hosts the website and processes form submissions in its business records. Existing form notifications send enquiry details to the business’s shared forms mailbox and configured collaborators. Access should be limited to people who need the information to deal with your request.
Wix and the other service providers used by the business may process information internationally under their applicable data protection arrangements. See Wix’s privacy information. WhatsApp, Google reviews and the NAPIT register are external services with their own privacy information. Avoid sending photographs of other people without permission.
Cookies and enquiry measurement
The form uses essential visitor-session storage and security checks. Optional analytics are off by default. If you allow analytics, Wix can record website usage and separate events for telephone clicks, WhatsApp clicks and successful form submissions. A contact-button click is not a confirmed enquiry or booking. Names, email addresses, telephone numbers and job descriptions are not included in these custom analytics events.
Use Cookie choices in the footer to change your preference. Essential technology needed to operate the website and its form remains enabled.
Keeping information
We keep enquiry information for as long as needed to respond, manage any resulting work and meet applicable record-keeping obligations. The period depends on the purpose and whether the enquiry leads to work. Contact us to ask about the records held for your enquiry or to request deletion; some records may need to be retained for legal or contractual reasons.
Your rights and concerns
Depending on the circumstances, you may request access, correction, deletion, restriction or a portable copy of your information, and object to processing based on legitimate interests. Contact us using the details above. You can also raise a concern with the Information Commissioner’s Office.